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The IT team has been working hard in the background to bring a new support system to the community. Using the power of the well known ticketing process, you are now able to open tickets for issues through https://helpdesk.vatpac.org From today, all issues should now be created as a ticket in the help desk system instead of emailing a particular department. This process will allow for a faster response to queries and a log of all tickets. You can also email [email protected] and a ticket will be automatically created. Issues with access, e.g. Discord Access, should be created as a ticket in the help desk. The previous feedback system will stay live for the next week, after that time it will be closed in favor of help desk. Adam Hammond has spent a lot of time working on this so let's thank him for his hard work on getting this going.

Welcome to one of VATPAC's rare event types! A "return" event allows our pilots to fly two sectors, between two relatively close airfields! In this rendition, we will be flying out of Darwin to Denpasar and back, between the hours of 0800z to 1400z on the 28th of August 2021. This will allow pilots to get a feel of flying a return flight while testing our controllers' skills with two flows of traffic! Departure Information Departures out of Darwin will be expected to fly the JULIE5 departure off of the chosen runway at Darwin, departing at roughly 0800z. Alternatively, pilots may request the DN5 departure, however this should only be used if absolutely necessary. Pilots are advised that extra fuel may be required for both ground and air holding. Departures out of Denpasar will be expected to fly the ANGSA3A departure off of the chosen runway. Pilots may also request radar vectors, should they require them, for operational purposes. Again, pilots are advised that extra fuel may be required for both ground and air holding. Routes VATPAC recommends the following routes for this event: YPDN > WADD: JULIE UQ320 VIROB UQ200 KILIK A458 KPG W33 GOMAT ANGSA WADD > YPDN: ANGSA GOMAT W33 KPG A458 KILIK UY85 CURLY UY91 DONYA ATC Information Any controllers interested in providing ATC services during this event are encouraged to apply here. Applications will be open until Monday the 25th of August, on which the roster will be released for public viewing. Non-Standard positions are denoted with an (*) beside the callsign and will only be opened if sufficient controller applications are received. Please see a member of the Board of Directors, or a C3 rated controller to be granted permission to open a non-standard position on the day. Login Identifier: Radio Callsign: Frequency: DN_DEL Darwin Clearance Delivery 126.800 DN_GND Darwin Ground 121.800 DN_TWR Darwin Tower 133.100 DN_APP Darwin Approach 134.100 BN-TRT_CTR Brisbane Centre 133.200 ATC applications can be made here Scenery YPDN - Darwin International Airport Payware - MFSG (FSX/P3D) Freeware - AVSIM (FSX) Freeware - WorldWideXP (X-Plane) WADD - Denpasar International Airport Payware - Aerosoft (FSX/P3D) Freeware - AVSIM (FSX) Payware - Aerosoft (X-Plane)